The second-hand marketplace Members Share Frustration About Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Social Media Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches similar services.
They have suggested members to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Changes
Previously, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: earlier, the platform withdrew an update to its shipping options after backlash from users.
